Frequently Asked Questions

Cosmilume Wellness Solutions is a brand that creates products designed to help people relax and feel calm. We craft candles and other wellness essentials to bring peace into your everyday life — helping you slow down, unwind, and take care of yourself.

We believe that self-care isn't something you do once in a while — it should be part of your everyday routine. That's why we put exceptional care into making high-quality products that bring genuine peace and calm into your daily life.

All our products are proudly made in India. Each product is crafted with love and attention to detail, ensuring the highest standards of quality.

Our Wellness Collection candles are thoughtfully designed to enhance your self-care rituals. Each candle is crafted to evoke a specific feeling — whether it's calmness, happiness, focus, or deep relaxation.

Yes! We use premium-quality wax blended with carefully selected fragrances to create candles that burn cleanly and fill your space with beautiful, soothing aromas.

Burn time varies depending on the candle size and placement conditions. You can find the estimated burn time listed on each product's page in our store.

Trimming the wick to about ¼ inch before each use helps the candle burn evenly, prevents soot, and extends the overall life of your candle. It's a small step that makes a big difference!

Absolutely! Once your candle has fully burned down, simply clean out the jar with warm water. You can repurpose it as a planter, pencil holder, or a cute little storage container.

• Never leave a burning candle unattended.
• Keep it away from children and pets.
• Place it on a stable, heat-resistant surface.
• Keep it away from curtains, drapes, and flammable materials.
• Stop using the candle when about ½ inch of wax remains.

Tunneling typically happens when the candle isn't burned long enough during the first use. To prevent this, always let the wax melt all the way across the surface on the initial burn. This creates an even "memory ring" for future use.

Yes! We offer shipping across India so you can enjoy Cosmilume wellness products no matter where you are.

We typically process and dispatch orders within 1–3 business days. Once shipped, delivery usually takes 3–7 business days depending on your location.

Yes! Once your order is dispatched, we'll send you a tracking link via email so you can follow your package every step of the way.

You can cancel your order before it has been dispatched. Please reach out to us as quickly as possible through our contact page so we can help.

Due to the nature of our products, we are unable to accept returns on used items. However, if your order arrives damaged or incorrect, please contact us within 48 hours and we'll make it right.

We're sorry to hear that! Simply email us with your order number and a clear photo of the damage, and our team will resolve the issue for you promptly.

Yes! Select products are available with beautiful gift packaging — perfect for birthdays, anniversaries, or just to make someone's day special.

Absolutely! We offer custom gift solutions for businesses, corporate events, and special occasions. Reach out to us through our contact page to discuss your requirements.

Our candles are designed for relaxation and self-care. While they create a wonderful atmosphere for unwinding, they are not intended as a substitute for professional medical treatment.

It's simple and beautiful! Light your candle, take a few deep breaths, journal your thoughts, or simply sit in quiet stillness. Even just a few mindful minutes can help you feel centered and at peace.

You can reach us anytime through our website's contact page or by emailing us directly. We'd love to hear from you and are always happy to help!

We're currently working on an exciting rewards program for our Cosmilume community! Follow us on social media to stay updated and be the first to know when it launches.